What Services Should You Expect When Outsourcing Your IT Security?

The shift towards digital operations has greatly increased the likelihood for businesses of cyberattacks—targeting information such as customer data, payment details, and intellectual property.

Additionally, the rise of remote work, cloud technology, and connected devices have provided more opportunities for hackers to access an organization’s assets. Due to these factors, it is crucial for companies to implement strong IT security measures to protect their assets and comply with laws and regulations related to data privacy and security.

Outsourcing your IT security can be a great way to ensure that your company’s sensitive information is protected from cyber threats. Here are key services you should expect when outsourcing your IT security.

What is IT Security?

IT security is the measure taken to protect all information technology systems and devices, including hardware, software, and networks. The goal is to secure the processing and communication of information, ensuring proper operation of hardware and software systems. 

To ensure that companies fully comprehend their responsibilities and obligations in regard to information security, various guidelines, standards, and laws have been established, such as ISO 27001, COBIT, and ITIL. These regulations aim to provide robust protection for company information. Companies must comply with these laws and standards.

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7 Essential IT Security Services

• Vulnerability Assessments and Penetration Testing

One of the essential services that you should expect when outsourcing your IT security is vulnerability assessments and penetration testing. These services help identify vulnerabilities in your network and systems and test them to see if cybercriminals can exploit them. This information can then be used to develop a plan for securing your network and systems.

• Firewall Management

Firewall management in IT security refers to configuring, monitoring, and maintaining the firewall systems that protect an organization’s network and data from unauthorized access and cyberattacks. This includes setting up rules and policies for incoming and outgoing traffic, monitoring network activity for potential threats, and troubleshooting any issues that arise with the firewall. Firewall management also includes regular updates and maintenance to ensure that the firewall protects the network from the latest security threats.

• Endpoint Threat Protection

Endpoint threat protection, also known as endpoint security, aims to protect the devices and networks connected to a secure business network. This includes laptops, desktops, servers, mobile devices, and another internet of things (IoT) devices. It involves implementing various security measures such as anti-virus software, firewalls, intrusion detection and prevention systems, and encryption to protect against malware, hackers, and other cyber threats. The goal is to prevent unauthorized access or damage to company data, networks, and devices and quickly detect and respond to any breaches or attacks.

• Data Backup and Disaster Recovery

Data backup and disaster recovery create and maintain copies of important data in case of data loss or system failure. This can include regularly creating copies of data and storing them in a secure location, such as an external hard drive or cloud-based storage. In the event of a disaster, such as a natural disaster or cyber attack, the backup data can be used to restore the system and recover lost data.

• Compliance and Regulatory Compliance

Outsourcing your IT security should also include compliance and regulatory compliance. This can ensure that an organization’s information technology systems and practices meet the requirements set forth by regulatory bodies or industry standards. This includes assessing and verifying that the organization has implemented the necessary controls, policies, and procedures to protect sensitive data and comply with laws and regulations such as HIPAA, PCI-DSS, and ISO 27001. Compliance validation may involve regular audits, assessments, and testing to ensure that the organization’s IT security posture remains compliant over time.

• Cybersecurity Training and Awareness

Cybersecurity training and awareness provide education and instruction to organizations on protecting their systems and data from cyber threats. Your employees will be trained on specific security best practices and how to identify and prevent cyber threats. The goal of cybersecurity training and awareness is to increase the overall security posture of an organization and reduce the likelihood of successful attacks. It is mandatory to keep the employees updated with the latest trends and techniques to stay secure.

• 24/7/365 Monitoring and Support

You should expect around-the-clock monitoring and support if you outsource your IT security. Your IT security provider will monitor your network and systems for suspicious activity and provide support when you need it. This can include troubleshooting problems, giving advice, and helping you respond to a cyberattack.

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Conclusion

Outsourcing your IT security is a great way to protect yourself and your business. There are plenty of companies out there who can help you implement the best practices necessary to protect your network. They’ll have the latest tools and technologies to spot security issues and can do it all with minimal impact on your business operations.