Stop Believing Voice Over Internet Protocol (VoIP) Myths
Voice over internet protocol is not a novel technology. It has become a key component of commercial communication in the twenty-first century.
By 2027, the global market for VoIP will be worth $183.5 billion. Despite rising popularity, many organizations are still hesitant to use VoIP and modify their communication infrastructure.
There might be a variety of reasons for such reluctance. Some may find it quite technical; others may think it sounds complex, or perhaps others may regard it as an odd abbreviation.
Moreover, there are several clichés and myths surrounding VoIP. It makes the primary reason for people making assumptions and not acknowledging the benefits of VoIP.
This blog post aims to dispel all VoIP myths, whatever the case may be. You will also discover what VoIP is and how it may help your business. Let’s start!
Explaining the VoIP Concept
VoIP is an internet-based substitute for telephone communication systems in layman’s terms. That means utilizing phone services over the internet.
However, it does more than make phone calls; it offers many features. Such features include audio conferencing, call forwarding, call analytics, call filtering, and ensuring effective and seamless corporate communication.
VoIP is cost-effective, easy, and productive; adopting it for business needs is the most brilliant move to make. However, companies are unaware of its potential. So, it’s time to disclose the facts and help company owners like you realize what they’re missing out on.
Breaking the Most Common VoIP Myths
Once everything is clear as day, you will quickly decide to use VoIP. However, don’t just go with any service provider; instead, choose one based on characteristics such as VoIP reviews and customer testimonials. To do so, you must refute the following VoIP stereotypes.
VoIP Is Not Secure
Given the increasing number of data breach incidents worldwide, it’s normal for anyone to be afraid of someone eavesdropping in on important and sensitive phone calls. Traditional landlines, on the other hand, are not safe too.
Still, companies are using them for communicating. So, how are they safeguarding themselves by refusing to use VoIP?
VoIP is far from unsafe. It can successfully minimize risk in ways that traditional landlines cannot. Thanks to the VoIP’s advanced security features.
The features include advanced monitoring, call encryption, extensive records, and two-factor authentication. As a result, you can rest assured of your security worries.
VoIP Is Not Reliable
Traditional phone calls are unreliable, to be honest. So, choosing them over VoIP is a huge mistake, and I’ll show you how.
You will enjoy the best uptime if you have a good internet connection and the top VoIP service provider. That’s because they are outfitted with multiple power stations and IP access.
If one shuts down, calls immediately route to the nearby cloud server. Moreover, even during a blackout, you may effortlessly transfer calls to a cell phone with an internet connection. Hence, VoIPs are pretty dependable.
VoIP Is Not Cost-Effective
Here’s an interesting fact. VoIP is less costly than traditional phone calls. If you switch from landlines to VoIP, your cost per minute will reduce by 75%.
When utilizing landlines for long-distance calls, the price per minute climbs even higher. On the contrary, VoIP charges the same rate for all domestic or international calls.
VoIP Is Not Popular
Do you make phone calls with Skype? Do you make video calls on WhatsApp? Then you’ll be startled to learn that such internet calls are now possible thanks to VoIP.
You can talk with Uber drivers, and Uber Eats delivery guys in real-time, thanks to the VoIP platform CPaaS. VoIP is so prevalent that major corporations use it.
VoIP Is For IT Companies
Just because it sounds complicated or technical does not imply that it is only for IT organizations.
Any business can use it, whether a law office or a bakery. However, such cloud phone services are beneficial for communicating confidential medical information in the healthcare industry.
VoIP Offers Low-Quality Service
VoIP phone calls are superior to traditional phone calls. That’s because of the availability of 100KB of bandwidth per second. Besides, VoIP’s HD calling function employs multichannel auditory, enabling double the sound frequency compared to landline/phone calls.
Additionally, VoIP devices have active noise canceling, which improves audio quality. As a result, you’ll be able to make superior-quality phone calls.
VoIP Requires a New Number
The Federal Communications Commission Regulations enable you to change your phone provider while keeping your current phone number.
The same rule holds for VoIP services. So, unless you want to, you don’t have to change your phone number to use VoIP.
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VoIP enables organizations of all sizes to move closer to a connected environment. It’s an excellent communication tool for improving customer support services and, as a result, the company’s reputation.
You should thus overlook the myths regarding VoIP, and if you can’t, contact the service provider and clear all of your worries.