8 Things to Consider When Developing a Social Media Strategy
In today’s high-tech climate, most business owners are aware of the importance of a digital presence for their company.
Digital marketing has become a force to reckon with some companies abandoning all aspects of traditional marketing in favor of digital techniques instead. One area that can turn around impressive results in terms of marketing is social media.
Having a strong presence on the various networks can do wonders for brand awareness, product awareness, earning customers, and creating sales.
If your company is ready to develop a social media strategy, then here are some tips and considerations to use. These will help ensure that your strategy is a huge success.
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What Are the Company’s Goals?
The first step is to identify your goals. What do you hope to achieve with your social media strategy, and what’s the purpose? It’s impossible to build a strategy if you don’t have a defined goal or endpoint.
And remember, there should be multiple goals, not just one. A robust social media strategy can deliver in various ways.
Some of the more common goals can be:
- Increase online presence
- Build brand awareness
- Better communicate sales and promotions
- Launch new products
- Engage with customers
- Build customer base
- Build customer loyalty
- Be more competitive
Every goal you set needs to be specific, achievable, realistic, have a time limit and can be tracked and measured so you know if you need to make changes to your efforts.
Who Is the Company’s Target Customer/Audience?
In forming your social media strategy, it’s important to identify who the target customer/audience is. Why is this important? These details will help to shape the content on your social media accounts.
It helps to reveal what your customer wants to read about, what they care about, and what the best approach is.
What’s Your Competition Doing?
This is also a great time to check out your competitors and see what they are doing on social media.
You don’t want to copy their efforts, you want your social media accounts to be better, more engaging, more informative, and more relevant. It’s a great way to get an edge on the competition.
Create a Content Schedule
Because the content you post on social media needs to be relevant, timely, and engaging a content schedule is usually recommended.
This helps businesses to stay on track and not let too much time slide between postings. Remember, you’re going to need to be active on your socials, which could mean daily content.
Link Content to the Website
Content should always be linked back to the company’s website, driving the traffic to the place where sales can be made.
Maybe you are showcasing new products, fan favorites, or must-have items and services. Each of these should be linked to the product page on your website.
Engagement Needs to Be Timely
Because social media networks can be pretty busy, you need to be sure that your engagement is timely. This means answering customer questions and responding to their comments promptly.
In theory, you could even have real-time conversations with customers on social media. This helps to create a stronger brand image and makes the customers feel valued.
Understand the Benefits of Each Platform
While the term “social media networks” encompasses all the big ones – Instagram, Facebook, and Twitter – it’s important to recognize each is unique.
They will attract different followers so they should be used in unique ways. You don’t want to post-carbon copies of content across all the networks. Content needs to be targeted.
Outsource the Social Media Management
If you’ve tried the above-mentioned tips, or you feel you don’t have the time and resources to dedicate to your social media strategy, then outsourcing can be a great plan. Look for a social media agency that has specific experience with social media management.
This means they will be able to work with you to develop a strategy that makes sense for your company, helps it to achieve its goals, tracks all efforts, analyses the data, provides you with reports, creates content, and engages with people on social media, and so much more.
Outsourcing means you don’t have to hire a dedicated person or team to deal with your social media strategy in-house, you don’t have to invest in the necessary software and tools, and you can turn the job over to industry experts.
Check out a company such as https://rsmconnect.com/social-media-management/ to get a better idea of what social media management can entail.
It’s Time to Harness the Power of Social Media
Using all of these tips and making sure you’re as informed as possible means your company will be able to harness the power of social media.
It can provide significant boosts to the company in terms of customers, brand recognition, and sales, so it’s well worth pursuing.